Vol. 2, No. 3 * May 15, 2003 * Issue #5
"Kahr Notes" is an electronic newsletter from Kahr Real Estate
Services LLC that carries interviews, news, and original research.
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In "Kahr Notes" this month:
1. Opening Shot
2. An interview with Dale Goldstein, Managing Director of Chatham
Square Associates
1. Opening Shot
Welcome to another issue of Kahr Notes.
I just spent a few days in San Francisco on business, and I'm amazed
at the real estate disaster that "South of Market" has become.
During the dot.com years, the South of Market ("SoMa") district was
considered the prime location for the "New Economy" companies. With
that desire came new construction and inflated rents. Now that the
bubble has burst, the district looks like the set of an apocalyptic
horror movie; the people are all gone and have left behind only hip
architecture and empty storefronts.
Hunter S. Thompson, in his book "Fear and Loathing in Las Vegas",
also talks about a similar experience - that of the feel-good times
of the 1960's coming to an end.
"We had all the momentum; we were riding the crest of a high and
beautiful wave. So now, less than five years later, you can go up on
a steep hill in Las Vegas and look West, and with the right kind of
eyes you can almost see the high-water mark - the place where the
wave finally broke and rolled back."
Perhaps in thirty years, tour guides will offer the SoMa district as
an alternative to walking through Haight-Ashbury.
That's it for my ramblings. Enjoy this month's interview and you'll
hear from me again soon.
Regards,
Joshua Kahr
Editor/Publisher, Kahr Notes
2. Interview with Dale Goldstein, Managing Director of Chatham
Square Associates
KN: This is Joshua Kahr, publisher of Kahr Notes, and I'm sitting
here with Dale Goldstein, Managing Director of Chatham Square
Associates. Dale, let's start off with a little about your
professional career.
DG: I have over 15 years of "Big 4" management consulting
experience, most recently as a Director in the Merger and
Acquisition Risk Services practice of PricewaterhouseCoopers. In
addition to my merger and acquisition experience, I have led large
multi-disciplinary teams responsible for providing business process
transformation, performance improvement, and systems integration
expertise to support organizations undergoing change through the
implementation of ERP systems, e-Marketplaces, and web-based
applications, such as e-Procurement.
I began my career with Deloitte & Touche in the Enterprise Risk
Services practice, where I provided technology audit services for
our clients, as well as counsel to audit teams, and provision of
audit services in support financial statement audit engagements.
This also included coordinating technology risk assessments and
providing technology related consulting services in such areas as:
business continuity management and recovery planning, pre and post-
implementation reviews of systems initiatives including application
controls integrity, project risk management, information security,
and internal controls reviews.
After leaving PricewaterhouseCoopers, I formed Chatham Square
Associates, a consultancy focused solely on Business Risk Advisory
Services. Originally focused on the risks related to a Merger and
Acquisition scenario, we have expanded our service offering to
provide internal controls consulting services to provide guidance
for compliance with the Sarbanes Oxley Act of 2002.
KN: What is Sarbanes Oxley?
DG: Sarbanes Oxley is legislation that was enacted in 2002 to help
bring back investor confidence in the financial markets. It requires
organizations to implement disclosure procedures as well as
document, test, and monitor internal control policies and
procedures.
The overall intention is, given the issues of Enron, Worldcom, and
other public companies, to show that there is accountability in
terms of controls. The biggest issue that has come out of the new
legislation is Section 302. Section 302 requires the CEO and CFO on
a quarterly and annual basis to certify their financial statements
as well as internal controls and disclosure reporting. Section 404
describes the specific requirements related to internal controls.
KN: What happens if the CEO and CFO certify the financial statements
and something comes up?
DG: It's different than it used to be in the past. Now, they are
personally liable for the issues that come up, both financially and
potentially criminal. The certification is a requirement of all
public companies
KN: It seems to me that a lot of the investing public is not aware
of Sarbanes Oxley.
DG: They are not aware to the same extent as the financial community
has. For any CFO of a publicly traded organization, this is on the
top of their agenda. In terms of the investing public, the public
companies are making their investors aware that they are in
compliance in a number of ways, such as the internet, annual
reports, etc.
KN: And then leaving it to the investors to figure it out?
DG: Correct.
KN: Let's talk about how your consulting work has exposed you to
real estate.
DG: My clients have been organizations that have real estate
portfolios, such as large financial institutions, a REIT, being
solely in the business of real estate, and public companies that
have significant real estate interests. I even had a project with
the Department of Defense, which also has a large real estate
portfolio.
KN: In your opinion, would you agree that real estate is an industry
that has not worked with consultants very much?
DG: I think that if you look at many real estate focused
organizations that are out there, they are organizations which are
entrepreneurial, deal centric, and not as focused on infrastructure,
policies, procedures, and controls.
In terms of consulting, the most that they have used consultants for
would be legal, accounting, and some technology, but not
historically more than that.
Where Sarbanes is an issue is with organizations such as REITs is
that these are fairly new companies without a lot of infrastructure,
internal controls, or documented procedures. Since they are publicly
traded, they required to file financial statements on an annual and
quarterly basis, and they are as required as anyone else to address
these issues. They have limited expertise in house to assist them
with this. They might have a strong CFO and acquisitions person, but
in many cases they don't have an internal audit function or a deep
knowledge of internal controls.
The other area that I have been working with is with public
companies that have large real estate portfolios. Internal controls
are still an issue. Although they are not in the business of real
estate, when you look at the cost and financial impact that real
estate might have on those organizations, it also makes it very
material and relevant.
KN: For many companies, real estate is the second largest expense
after labor. Most people are surprised when they hear that.
DG: That's exactly right.
KN: When you say internal controls, what do you mean?
DG: Internal controls are the policies, procedures, and related
infrastructure that is in place to ensure that financial statements
accurately reflect the financial position of an organization. What
you want to implement is a controls framework to support each
account on the financial statements. An example being the COSO
framework, developed by the Treadway Commission. This now is an
industry standard.
KN: What's a typical consulting assignment for you right now?
DG: The biggest projects that I've been involved in are what would
be called are "404 readiness assessments".
A project would go from six to twelve months. We would start with
project organization such as understanding the scope and what
entities are required under Sarbanes.
Essentially, we develop an internal controls framework. Within this
framework, you want to make sure that these processes are creating
financial information that is accurate and from a business
perspective that all your business objectives are being satisfied.
Then we would identify control activities, and the mechanism to
ensure that they are tested, and all weaknesses are corrected.
In the case of a REIT, what you would do is look at your financial
statement, and develop your testing around that. You would choose to
test your portfolio either by property or by geography. You'd want
to figure out a strategy where you could test your internal
controls. What's centralized in terms of property management,
accounts payable, and your major financial components? A REIT is no
different from any publicly traded business. It's just in the
business of buying and selling real estate. It has a sales cycle,
expense cycle, fixed assets, payroll, human resources, and general
ledger. It is not different than any other organization.
KN: What must be challenging with REITs is that the management is
often very thin. There are so few people at the top that there is no
one that this task can be delegated to.
DG: That's why many of the REITs are turning to their accountants,
typically the "Big Four", for help in that area. Where the issue
comes these days is in terms of cost. Many organizations feel the
cost is high for a project which is perceived as compliance in
nature.
The other big issue is with many of the publicly traded companies is
that under Sarbanes Oxley any non-audit consulting services that is
provided by the auditors must be approved by the board. A lot of
publicly traded companies are not using their auditors for this kind
of work. They are either using another audit firm or a smaller firm
from a cost perspective.
We have been successful in partnering with a number of "Big Four" to
provide a service that they may be precluded from performing. We
provide a lower cost alternative to an organization which may use
their auditors to provide an opinion on internal controls, while we
perform all other aspects of 404 readiness.
KN: If you were to identify one key issue of the impact of Sarbanes
Oxley, what would it be?
DG: The biggest issue and the takeaway from this discussion is that
this legislation is not going away. Public organizations have to
address it. The biggest decision a company will make is whether or
not this is just a compliance project or are you going to make more
out of it? What we have been doing with our projects is instead of
looking at only controls, we are looking at business processes. It's
an opportunity to optimize processes and identify cost reduction
opportunities. That's where we're seeing our greatest value.
Forward thinking organizations are taking the time to look at each
key process and look for ways that they can streamline and improve.
That's the biggest advantage of this.
KN: I'd imagine that since many REITs have rarely used consultants,
they probably find significant cost savings when they undertake this
process.
DG: One thing in particular, if you look at a REIT, when you look at
the purchasing cycle, the big question that comes up is whether it
is centralized? Are we taking advantage of national vendor
contracts? This applies across everything including utilities,
facilities management, professional services, and labor. This is an
add-on to this kind of project.
KN: That fits in with statements that some REIT CEO's have made,
like Sam Zell of Equity Office, that the larger real estate
companies will enjoy significant economies of scale.
DG: Well, you're still in the business of real estate and that's
where you're going to see your greatest profits. That said, on the
infrastructure side, there are smarter ways of doing things. You can
keep greater control over quality. What has historically happened in
real estate is that many of the organizations have related companies
or parties. In many ways, it is incestuous in terms of who is doing
your construction, and who is doing your financing? Often, it is
someone within the organization or someone that is related to you.
With Sarbanes, that has to be disclosed. Some of the old guard of
real estate operators will be disappointed and have to change their
operations.
KN: Thanks for your time.
DG: Thank you.
If you're interested in finding out more, you can visit Chatham
Square Associates' web site at http://www.chathamglobal.com
Also, I posted on my web site a link to a short PowerPoint
presentation outlining a "Readiness Assessment". The link is
http://www.kahrrealestate.com/404%20Readiness%20Project%20Sequence%
2000-3.ppt
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